Privacy Policy

Last updated: 15 October 2026 · Olabos Fitness & Gym (“we”, “us”)

1. Who we are

Olabos Fitness & Gym operates this membership portal and the gym facilities. This policy explains how we handle personal data when you register, renew, check in, or contact us. It should be read with our Terms & Conditions.

2. Data we collect

Identity & contact: name, email, phone, member ID, optional gender and date of birth, profile photo if you upload one.
Membership & payments: plans, periods, payment evidence, bank references, and staff review notes.
Access & activity: access-pass credentials, verification and check-in records, feedback you send to staff.
Technical data: device / session information needed to keep the app secure (via our hosting and auth providers).
Media: photos or video captured on premises for security and marketing as described in the Terms.

3. How we use data

We use personal data to run memberships, verify payments, grant or refuse entry, improve safety, respond to feedback, send operational notices, and — where you have agreed via membership / Terms — marketing of the Gym. We do not sell your personal data.

4. Sharing

Data may be shared with authorised staff, payment / banking channels you use, our hosting and database providers (e.g. cloud auth and Postgres), and authorities when required by law. Family-plan owners may see limited seat information for dependents on their plan.

5. Retention

We keep membership, payment, and check-in records for as long as needed for operations, accounting, dispute resolution, and legal obligations, then delete or anonymise where practical.

6. Security

Access to staff tools is role-based. Pass tokens and credentials are treated as secrets. No method of transmission or storage is perfectly secure; please protect your password and device.

7. Your choices

You may update profile details in the app, request correction of inaccurate data via the front desk, or ask about access / deletion where Nigerian data-protection law allows. Marketing photo opt-out requests should be made in writing to the Gym. Closing your account may not erase records we must keep for legal or financial reasons.

8. Children

The service is aimed at adult members. Accounts for minors should only be created with appropriate parental / guardian involvement as we require.

9. Contact

Privacy questions: use Help & feedback in the member app or speak to management at the venue. We may update this policy; the “Last updated” date will change when we do.